Frequently Asked Questions

Yes you can at no extra charge. However, if you’re doing Online Ordering or some other features such as booking, then it costs a bit more per location. Contact us for details.

Yes! You’ll receive 20% off when you have two or more sites with us.

With unlimited content changes before and after launch, it’s easy.  Simply build an initial site with the content you do have, then send us updates as you finish writing.

No need to worry, we've got that handled. Let your marketing consultant know that in your first meeting, and we'll find you some options for domain names. Decide what you want to buy, and we'll purchase the domain name as part of your package.

If you own your domain name, that's great! When your site is ready to launch, we'll send you the information to share with your registrar. They'll point your domain name to your new site that is hosted on our secure servers.

We'll have your site delivered within 3 weeks of receiving all of your vital information and assets. We cannot start counting time until that step is complete.

Unlimited content changes means you can submit new blog posts with photos for posting, change any text on any page of your site, change out any of your images, and add videos.

Remember that your contract is for 12 months, and if on Plans 2 or 3, you are paying in full for your site build. So, we would provide you with your content to take to your new developer. Theme files are not included so you'll be receiving your raw data. On Plan 1, you are spreading the cost of the build out over the year so you will not be entitled to any of your content.

When you place your order, you'll receive an email with your receipt. Each month, we'll send you a receipt for the monthly fee.

Yes, you can take payments for just about anything.  Products, digital downloads, access, time (appointments or reservations), or tickets to events, online or IRL.   It’s very low cost and super simple to manage. Contact us for details.

Yes, you have the option accept credit card orders.

In order to accept credit card orders, we’ll help you open a Payment Gateway account. There are many payment gateways you can choose from. The one that we use and recommend is stripe.com.  It’s very low cost and super simple to manage. Contact us for details.

Of course, we can integrate any commerce provider you choose to work with. We can integrate your online ordering system at no extra charge.  However, there may be search engine ramifications you are not aware of.  Contact us for details.

Sure, we can provide a phone interface to keep you in touch with your customers just using your phone or tablet.

Of course! We will ensure your website works flawlessly on all current mobile smartphones and tablets.

We make sure your website is built using all of today’s industry best practices for Search Engine Optimization (SEO). That means we give you the best possible chance to rank highly in Google.

We’ll optimize the keywords on your site, as well as integrate your Google+ My Business listing. We’ll add Google Analytics account to your site, so you can easily track how much traffic you’re getting (and more).

Yes, we have a number of other great digital marketing services.For example, we can create and send social updates, email newsletters, or buy Google or Facebook ads.We have great tools and resources that can help grow your subscriber base and promote specials, events, and coupons. Contact us for details.

Yes. You will have the ability to log in and make edits to your site anytime you want. For example, changing menu items, photos, info – all very easy to do.

We have tutorials and videos available. And of course, we’re here to help answer questions anytime.

Yes, just send us an email and we’ll take care of it (no extra charge). We can make most routine updates for you within 1-2 business days.

We will post unlimited updates for you.  We simply ask that you send us all of the information in one place, and one update per request.   This makes it easy for us to do our work, and get the update done for you with no delay.